Privacy Policy for MedIndiaTours

Effective Date: 29/11/2024

At MedIndiaTours (“we,” “us,” or “our”), we are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and use our website, medindiatours.com (“Website”). It also describes your rights regarding the personal data we hold about you in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller Information

• Business Name: MedIndiaTours
• Website: medindiatours.com
• Email: aubale02@gmail.com
• Address: City Light Apt. Plot No. 58A, Sector 21 Kamothe, Navi Mumbai

2. What Information We Collect

We may collect the following types of personal information from users of our website:

• Personal Identification Information: Name, email address, phone number, postal address, country of residence.
• Health-Related Information: Medical conditions and treatment preferences when provided by you in the context of our medical tourism services.
• Technical Data: IP address, browser type, and device information.
• Cookies and Tracking Technologies: To improve user experience, we may use cookies and similar tracking technologies.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To provide medical tourism services, including facilitating medical treatment and travel arrangements.
• To communicate with you, respond to your inquiries, and provide support related to our services.
• To personalize your experience on our website and improve the content and services we offer.
• To comply with legal obligations and ensure the security of our website.

4. Legal Basis for Processing

Under the GDPR, we rely on the following legal bases for processing your personal data:

• Consent: By providing your personal information on our website, you consent to its processing for the purposes outlined in this Privacy Policy.
• Contractual Necessity: We process personal data as necessary to perform the services requested by you.
• Legal Obligations: We may be required to process your personal data to comply with legal obligations.
• Legitimate Interests: We may process your data for our legitimate business interests, such as improving our services or ensuring website security.

5. Sharing Your Personal Data

We will not sell, rent, or share your personal data with third parties for marketing purposes. However, we may share your information with:

• Medical Providers: To facilitate your medical treatments and appointments.
• Travel Service Providers: To arrange travel, accommodation, and other logistics related to your medical tourism package.
• Legal or Regulatory Authorities: When required to comply with the law or protect our legal rights.

6. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or destruction. This includes implementing encryption, secure servers, and restricted access to sensitive information.

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including providing our services and complying with legal, tax, or reporting obligations.

8. Your Rights Under GDPR

As a data subject under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure: You can request that we delete your personal data when it is no longer necessary for the purposes for which it was collected.
• Right to Restriction of Processing: You can request that we limit the processing of your data under certain circumstances.
• Right to Data Portability: You can request to receive your personal data in a structured, machine-readable format.
• Right to Object: You can object to the processing of your personal data in certain situations, such as for direct marketing purposes.
• Right to Withdraw Consent: You can withdraw your consent to data processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at aubale02@gmail.com.

9. Cookies

Our website uses cookies to improve your browsing experience. You can control the use of cookies through your browser settings. For more information about our use of cookies, please refer to our Cookie Policy.

10. International Data Transfers

As we provide services globally, your personal data may be transferred to countries outside the European Economic Area (EEA), including India. In such cases, we will ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

• Email: aubale02@gmail.com
• Address: City Light Apt. Plot No. 58A, Sector 21 Kamothe, Navi Mumbai

This Privacy Policy was last updated on 29/11/2024.